Terms
Terms of Service
These terms keep Askli usable for early product research while setting clear boundaries for customers, participants, payments, and research outputs.
Last updated: September 30, 2026
Askli gives evidence-backed decision support. It does not guarantee that a product decision will be correct or that qualitative findings represent a whole market.
Service
Askli helps customers turn product questions into research plans, recruit or invite participants, conduct AI-moderated research conversations, synthesize findings, preserve supporting evidence, and provide decision-support outputs. Askli's outputs are research support, not guaranteed truth, legal advice, financial advice, medical advice, or a substitute for your own judgment.
Accounts
You are responsible for your account, the accuracy of information you provide, and all activity under your account. You must use Askli lawfully and only for research you have the right to conduct.
Customer content
You keep ownership of the product questions, study content, participant information, screenshots, and other content you submit. You grant Askli the permission needed to operate the service, including processing that content to plan, run, analyze, audit, store, display, and support your studies.
Participants
If you bring your own participants, you are responsible for inviting people lawfully and with appropriate permission. If Askli assists with recruiting, participant availability and targeting depend on available provider attributes and study-specific screening. Askli does not represent that any panel is perfectly representative of a broader market.
Acceptable use
Do not use Askli to collect passwords, payment credentials, health records, children's data, regulated financial information, or other highly sensitive information requiring specialized compliance handling unless Askli has explicitly approved that use. Do not use Askli for deception, harassment, unlawful discrimination, surveillance, or research that violates participant rights or applicable law.
Research limitations
Askli's qualitative research is designed to uncover behaviors, motivations, patterns, contradictions, and decision-relevant differences. It is not population-level measurement by default. Research outputs may contain uncertainty, incomplete evidence, model errors, or limitations that should affect how you use them.
Payments
Askli displays participant count and price before checkout. Askli-assisted recruited studies are priced from $10 per participant, with exact pricing based on method, participant time, and audience. Bring-your-own private links currently price the first participant free and additional participants at $5 each. Paid research launches or links become available after Askli verifies Stripe's signed payment confirmation. Unless a separate written policy applies, refunds and cancellations are handled case by case through support.
Intellectual property
Askli and its software, workflows, interface, branding, and methodology remain Askli's property. You may use your study outputs for your internal product, research, and business decisions, subject to these terms and applicable law.
Availability and changes
Askli is an early-stage service. Features may change, and the service may be interrupted or unavailable. Some functionality, such as product review workflows, may be marked beta in the product.
Disclaimers and liability
Askli is provided without warranties except where required by law or agreed in writing. To the fullest extent allowed by law, Askli is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for business decisions made from research outputs.
Termination
Askli may suspend or terminate access if you violate these terms, create risk for participants or the service, fail to pay amounts due, or use the service unlawfully.
Contact
Questions about these terms can be sent to support@askli.chat.